Antalis urges retailers to limit touchpoints and stock ‘returns-ready’ packaging Factory Suppliers Manufacturers Quotes

Antalis urges retailers to limit touchpoints and stock ‘returns-ready’ packaging

Antalis urges retailers to limit touchpoints and stock ‘returns-ready’ packaging

Antalis urges retailers to limit touchpoints and stock ‘returns-ready’ packaging

Antalis Packaging is urging retailers to limit the touchpoints packages go through and ensure packs are ‘returns-ready’ this Christmas.

Antalis urges retailers to limit touchpoints and stock ‘returns-ready’ packaging

Courier firm ParcelHero said returns represent almost half (47%) of all the delivery service’s shipments in the first few days of the year.

A record number of unwanted Christmas presents are expected to be returned in the first week of January, and Antalis is urging retailers to overhaul their returns processes to address the relentless strain the returns present on the supply chain and is a simple way to cut costs.

Around 200 e-commerce retailers are concerned about their business collapsing in the coming year, according to the figures from ParcelHero.

Andrew Smedley, head of e-commerce and logistical packaging at Antalis Packaging, comments: “Each year, the UK receives around £2.2bn worth of unwanted Christmas gifts1, which in recent years has spurred a phenomenal growth in returns during the first few weeks of the New Year.

“As a result, many retailers are struggling to cope with the cost of servicing this unprecedented level of returns, which inevitably puts a massive strain on their profit margins. He urged retailers to streamline the returns process to limit the touchpoints each package goes through before it can go back up for resale.

“Also, ensuring that all packaging is ‘returns-ready’ can minimise any damage that occurs in the rigorous logistics environment, while optimising warehouse operations not only frees-up valuable storage space but can also create a slicker returns process.”


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